Our Values

Ellis Fairbank’s values were borne out of dissatisfaction with the short-term, opportunistic approach adopted by many of our competitors where commissions and bonuses are put before the Client’s needs.

Through experience, we discovered that the best results come from considering the needs of clients and candidates first.  In turn, our consultants achieve the best return for the time they invest with us.

Our central maxim is that anyone within the company who does not directly serve a client should be supporting someone who does.  The result is a culture of respect, both within the company, and between consultants and their clients and candidates.

All the principles in the list that follows are universal.  Principles like respect, discipline and responsibility can never simply be applied in a single area. We aim to instil high standards in our treatment of clients and candidates by ensuring that we treat each other in the same way.

Ethical Standards

• We act with honesty and integrity at all times
• The actions of management must be just and ethical

Respect for Colleagues

• We must treat everybody with respect
• Everyone who works at Ellis Fairbank must be treated as an individual
• Compensation must be fair
• Working conditions must be clean and safe
• Ellis Fairbank must help employees to fulfil their family responsibilities
• Advancement must be based entirely on merit

Discipline

• We must uphold the discipline and good order of our working environment
• Employees and management have the right to expect that everybody will uphold the values of the company

Fun and Variation

• The working environment must be stimulating and varied
• We must encourage new ideas, and new ways of working
• Work should be enjoyable

Training and Development

• We must support the training and development needs of all employees

Responsibility and Accountability

• We must always give 100%
• We are responsible to our clients. We must strive to give them the best quality service that we can - anyone who does not directly serve a client should support someone who does
•  We are responsible to our shareholders. Business must make a sound profit, to invest in our future prosperity
• We have a responsibility to use all the resources at our disposal in the most efficient manner. We hate waste of any kind
• Managers are accountable for the actions of their team